Frequently Asked Questions

Buying

Sales tax is calculated at checkout based on the current tax rate for the zip code displayed on your shipping address.

As of now REDELUXE is legally obligated to charge sales tax to California, New York, and Texas.

At this time we can only cancel orders placed within the first hour of purchase against a 3% fee

If you wish to cancel an order please contact us via Instagram (@redeluxe) or through our email (shop@redeluxe.com)

We understand that sometimes people have a change in mind or even encounter circumstances that would prohibit them from finishing their payment plan.

In this case, you would need to contact us at shop@redeluxe.com and notify us of you desire to cancel your payment plan. Note that you will be refunded all but 25% of the total cost of the item.

In the case that you just need more time, REDELUXE can extend your payment plan for $50 per week up to 2 weeks. Contact us at the email address provided above for assistance.

Selling

Sales tax is calculated at checkout based on the current tax rate for the zip code displayed on your shipping address.

As of now REDELUXE is legally obligated to charge sales tax to California, New York, and Texas.

At this time we can only cancel orders placed within the first hour of purchase against a 3% fee

If you wish to cancel an order please contact us via Instagram (@redeluxe) or through our email (shop@redeluxe.com)

We understand that sometimes people have a change in mind or even encounter circumstances that would prohibit them from finishing their payment plan.

In this case, you would need to contact us at shop@redeluxe.com and notify us of you desire to cancel your payment plan. Note that you will be refunded all but 25% of the total cost of the item.

In the case that you just need more time, REDELUXE can extend your payment plan for $50 per week up to 2 weeks. Contact us at the email address provided above for assistance.

We understand that sometimes people have a change in mind or even encounter circumstances that would prohibit them from finishing their payment plan.

In this case, you would need to contact us at shop@redeluxe.com and notify us of you desire to cancel your payment plan. Note that you will be refunded all but 25% of the total cost of the item.

In the case that you just need more time, REDELUXE can extend your payment plan for $50 per week up to 2 weeks. Contact us at the email address provided above for assistance.

Shipping

Sales tax is calculated at checkout based on the current tax rate for the zip code displayed on your shipping address.

As of now REDELUXE is legally obligated to charge sales tax to California, New York, and Texas.

At this time we can only cancel orders placed within the first hour of purchase against a 3% fee

If you wish to cancel an order please contact us via Instagram (@redeluxe) or through our email (shop@redeluxe.com)

We understand that sometimes people have a change in mind or even encounter circumstances that would prohibit them from finishing their payment plan.

In this case, you would need to contact us at shop@redeluxe.com and notify us of you desire to cancel your payment plan. Note that you will be refunded all but 25% of the total cost of the item.

In the case that you just need more time, REDELUXE can extend your payment plan for $50 per week up to 2 weeks. Contact us at the email address provided above for assistance.

We understand that sometimes people have a change in mind or even encounter circumstances that would prohibit them from finishing their payment plan.

In this case, you would need to contact us at shop@redeluxe.com and notify us of you desire to cancel your payment plan. Note that you will be refunded all but 25% of the total cost of the item.

In the case that you just need more time, REDELUXE can extend your payment plan for $50 per week up to 2 weeks. Contact us at the email address provided above for assistance.

General

Sales tax is calculated at checkout based on the current tax rate for the zip code displayed on your shipping address.

As of now REDELUXE is legally obligated to charge sales tax to California, New York, and Texas.

At this time we can only cancel orders placed within the first hour of purchase against a 3% fee

If you wish to cancel an order please contact us via Instagram (@redeluxe) or through our email (shop@redeluxe.com)

We understand that sometimes people have a change in mind or even encounter circumstances that would prohibit them from finishing their payment plan.

In this case, you would need to contact us at shop@redeluxe.com and notify us of you desire to cancel your payment plan. Note that you will be refunded all but 25% of the total cost of the item.

In the case that you just need more time, REDELUXE can extend your payment plan for $50 per week up to 2 weeks. Contact us at the email address provided above for assistance.

We understand that sometimes people have a change in mind or even encounter circumstances that would prohibit them from finishing their payment plan.

In this case, you would need to contact us at shop@redeluxe.com and notify us of you desire to cancel your payment plan. Note that you will be refunded all but 25% of the total cost of the item.

In the case that you just need more time, REDELUXE can extend your payment plan for $50 per week up to 2 weeks. Contact us at the email address provided above for assistance.

We understand that sometimes people have a change in mind or even encounter circumstances that would prohibit them from finishing their payment plan.

In this case, you would need to contact us at shop@redeluxe.com and notify us of you desire to cancel your payment plan. Note that you will be refunded all but 25% of the total cost of the item.

In the case that you just need more time, REDELUXE can extend your payment plan for $50 per week up to 2 weeks. Contact us at the email address provided above for assistance.

Secure transactions

Transactions are handled with bank-grade security.

Simple checkout

Our secure checkout is quick and easy to use.

Get in touch

Have questions? Get in touch with us at any time.